The Contact Centre is inside the Town Hall. This is made up of a call centre for phone calls and the One Stop Shop for visitors in person.
The One Stop Shop gives advice on council tax, housing benefit and council tax support.
You can contact us online about any general issues or enquiries relating to services we are responsible for. If your issue relates to on street parking, issues with roads or pavements, schools, or concessionary bus travel you need to contact Lancashire County Council.
Contact us using our online form
You can use the online form to make an appointment to see a Council advisor regarding Council Tax or Housing Benefit/Council Tax Support.
Make a Contact Centre appointment
Before calling us please try looking on our website. You should be able to find most things you need and may find a quicker answer. Click on the service names below to view the related pages on our website.
| Service | Number |
|---|---|
| Council tax | 01772 906902 |
| Housing benefits | 01772 906903 |
| Waste | 01772 906904 |
| Recycling | 01772 906905 |
| Payments | 0845 1550028 |
| Environmental Health | 01772 906907 |
| Electoral register | 01772 906908 |
| Litter line (street cleansing) | 01772 906909 |
| Parks and open spaces | 01772 906471 |
| Emergency out of hours service | 01772 906916 |
| General enquiries | 01772 906900 |
Town Hall
Lancaster Road
Preston
PR1 2RL
