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Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.

Homeless support

Group of three people

If you have just become homeless, are sleeping rough or need advice for getting off the street and moving on, there a number of support services to help you.

Homeless advice and assistance

We may be able help you find accommodation if you have recently become homeless or are at risk of becoming homeless through our homeless assessment.

Telephone - 01772 906412 (out of hours: 01772 906014)

For more information please visit the Homelessness advice and assistance page.

Please note: asylum seekers are not eligible for homeless assistance.

For more information please visit GOV.UK - asylum support.

Support for rough sleepers

There are currently no night shelters for adult rough sleepers in Preston.

However, there are a number of soup kitchens and 'drop ins' offering free or cheap meals.

For venues and serving hours please visit the Help in Preston website

Winter watch

During the cold winter months, we operate a scheme called Winter Watch.

Winter Watch offers rough sleepers a warm indoor location to sleep in when outdoor temperatures fall below zero degrees Celsius for three consecutive nights.

Rough sleepers can be referred to Winter Watch via the Foxton Centre. Please visit the centre by 3pm to be referred on to the scheme.

Off the streets and moving on

The following local support services offer wider support for getting off the streets and moving on:

General homeless advice

For general advice and support getting off the street:

Foxton Centre community café

Foxton Centre community café provide a team of workers offering advice and support, assess your needs and make referrals.

For more local homeless services please visit the Help in Preston services page.

Overcoming drug and alcohol addiction

For help to overcome any drug or alcohol addictions:

Recovery.Org.UK - Preston Rehabs offers a rehab live search listing every alcohol and drug rehab in Preston and helps you decide on the best option for your recovery.

Getting back into employment


The following services specialise in volunteering opportunities for homeless individuals and can be a great way of gaining experience to help you secure future employment:

  • Recycling Lives is a Preston based charity that helps homeless people to rebuild their lives through training, support and work experience.
  • Emmaus offers homeless people a supportive place to live, work experience and training in their social enterprises to people move on with their lives.

Jobcentre Plus

Visit Jobcentre Plus Preston for help to find a job. Opening hours are weekdays 8am - 6pm.

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