Toggle menu

Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.

Missed business waste collection

Warning triangle

If your business waste collection has been missed on your scheduled waste collection day, we will return to empty it.

Before reporting a missed bin

Before reporting a missed bin please make sure you are aware of the following:

Day and time

Check your waste was put out on the correct day using the following tool:

Find your waste collection day

Business waste collections take place between 7am and 3pm.

Bank holiday collections

We collect on all bank holidays apart from:

  • Christmas Day
  • Boxing Day
  • New Years Day

If your collection falls on one of these days and you would like to arrange an alternative collection please contact us on 01772 906221.

Report a missed bin

If you think your waste has genuinely been missed, report it to us by completing the online form:

Missed business waste collection

Please wait until after 3pm on the day of the collection before reporting it.

What happens next?

We will return to collect your waste within two days of it being reported. Unfortunately, we cannot give you a specific day or time for this.

Please leave your bin in the usual location. If there are any issues regarding your collection, we will contact you.

Share this page

Share on Facebook Share on Twitter Share by email