We are now offering a full welfare benefit and debt advice service over the phone or by live chat for people who are struggling financially for reasons such as job loss, income reduction and financial issues as a result of lockdown.
We now offer a Live Chat service where you can talk to our Debt Advice or Welfare Benefits Team about your issue with a trained adviser online.
The Welfare Benefits Team provide free confidential in-depth advice on a wide range of benefits.
If you have a question about benefits or any of our Welfare Benefit services we offer, please start a live chat with us by clicking on the Live help icon below.
When you click on the icon a pop up window will appear for you to enter your details and tell us the question you would like to ask us.
Type your question in the chat box window and a qualified advisor will provide you with the information you require.
Our staff will be available from 9am to 4pm, Monday to Friday.
It is useful for our advisors and to ensure you receive the correct information and advice to have the following details to hand:
We provide free confidential advice through telephone and appointment service only, offering in-depth advice on welfare benefits, including:
Download out easy read documents for Welfare benefits and debt advice:
We would be grateful if you could help us by completing our client feedback questionnaire to help us improve the services we provide.
Town Hall, Lancaster Road, Preston, PR1 2RL.