Due to the current situation, we are only offering a telephone advice service with no face to face appointment.
This includes tribunal or court representation.
We provide free confidential advice through telephone and appointment service only, offering in-depth advice on welfare benefits and debt, including:
You can make a welfare benefits appointment by:
You can make a Debt Advice appointment by:
Open - Monday to Friday 8.30am - 4.30pm. (4pm on Fridays)
Our customer service centre at Preston Town Hall is open 9am - 5pm Monday to Wednesday and Friday and 10am - 5pm on a Thursday.
When you arrive for your welfare benefits appointment, you must use the self-service monitor to check in.
Download out easy read documents for Welfare benefits and debt advice:
We have ground floor access, disabled parking in Birley Street and we're a short walking distance from Preston Bus station.
We would be grateful if you could help us by completing our client feedback questionnaire to help us improve the services we provide.
Town Hall, Lancaster Road, Preston, PR1 2RL.