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Council tax and business rates outstanding balance issues

We are currently experiencing a technical issue affecting the outstanding balance shown for Council Tax and NNDR accounts online. We apologise for the inconvenience and are working to fix this issue as soon as possible.

SignLive - support for the deaf

Ear with cross next to it

We are now part of the Community Directory where residents from the deaf community can contact us 'live' via a British Sign Language interpreter free of charge.

By using an app on a smartphone or tablet, you can register for an account then find us easily in the community directory.

We are also talking to Deafway - the local organisation supporting deaf residents in Preston - to help get the message out to those who could benefit from using the app.

How to get started

  • Step one - download the SignLive app to your digital device (e.g. smartphone, tablet):
  • Step two - locate and press the 'sign up' button
  • Step three - complete all the required fields and press register
  • Step four - a confirmation email will be sent to your email address to confirm your account
  • Step five - once your account has been confirmed you will then be able to login using your username and password
  • Step six - search and look for Preston City Council in the Community Directory and click the telephone number - 01772 906900
  • Step seven - press the green button at the bottom of the keypad to connect you to a British Sign Language Interpreter

Additional Information

A visual demonstration is available through Vimeo - SignLive.

SignLive provide the first VRS service that allows a two way calling system. You will be provided with a unique extension number allowing Preston City Council to contact you directly through a British Sign Language interpreter.

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