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We provide free confidential advice through telephone and appointment service only, offering in-depth advice on welfare benefits and debt, including:
You can make a welfare benefits appointment by:
You can make a Debt Advice appointment by:
Open - Monday to Friday 8.30am - 4.30pm. (4.00pm on Fridays)
Our customer service centre at Preston Town Hall is open 9am - 5pm Monday to Wednesday and Friday and 10am - 5pm on a Thursday.
When you arrive for your welfare benefits appointment, you must use the self-service monitor to check in.
We have ground floor access, disabled parking in Birley Street and we're a short walking distance from Preston Bus station.
If you require help with something in this section, please contact us.