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If you are having trouble paying your rent, there are options available to help you.
The earlier you get advice, the more chance you have of finding a solution to suit you and your landlord.
Rent arrears may be caused by something as simple as an oversight to renew a Housing Benefit or Local Housing Allowance claim or where the claim has been suspended due to information about income or circumstances not being returned.
Whether an oversight, financial or personal issue, you need to act quickly to try and sort out the problem.
The following options may help you meet your rent payments and avoid court action:
We can help you with your claim by liaising with the landlord to see what arrangements can be made to stop any further action. Referrals to Welfare Benefits and Debt Advice may also be appropriate.
We will always try to offer you as much help and support as possible to prevent you losing your home due to rent arrears.
If you are struggling to pay your rent, you may be entitled to LHA. You may even qualify if you are working.
LHA is used to work out how much Housing Benefit you will receive if you rent your home from a private landlord.
The amount you receive depends on the number of bedrooms you and your family need and where you live.
To find out if you qualify see Local Housing Allowance.
DHP is a short term top up award to help tenants overcome a problem to pay rent. We can assist you with making an application for the Discretionary Housing Payment.
If you are facing possession hearings at Preston County Court, we can:
Payment proposals might be agreed or extra time sought to find other accommodation. Remember, the sooner you approach us, the better chance we have of stopping or delaying eviction.
We can advise about the validity of a notice to quit and contact the landlord to attempt to see if the tenancy can continue and inform them about the correct procedures to be followed to obtain possession.
It is unlawful for a landlord to evict a tenant without going through the correct procedures.
A court order is required in order to obtain possession. Please contact us if you are concerned about the actions of your landlord or their agent.
If you are unable to stay in your existing property due to financial or personal issues, see find a home for advice on renting more affordable accommodation privately or through a housing association.
If you are unable to stay in your existing property and are at risk of becoming homeless, we may be able to help you find accommodation through our housing eligibility assessment.
If you require help with something in this section, please contact us.