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We can investigate noise nuisances on your behalf and if necessary take action against the person/s causing the nuisance.
Noise nuisance includes:
* we do not have powers to deal with aircraft, railway and road traffic noise.
To be a nuisance the following is considered:
Try and sort the issue out with the person causing the noise first.
Many people we approach ask why their neighbours did not speak to them directly, as they were unaware of any problem they may be causing.
If you do not feel able to approach your neighbour, please try our free community mediation service to help resolve the issue without the need for formal action.
If you would like to take your own action, please see 'how to take legal action to deal with a noise nuisance' from the documents section.
If after speaking to your neighbour or mediation you need further help from us to resolve the issue please complete our report a noise nuisance form.
We operate between the hours of:
Call: 01772 794728.
You will be sent a noise diary to support your allegations. An example of our noise diary and how to complete it can be found in the documents section.
If we feel there is a case to investigate we will:
1. Attempt to witness a noise nuisance or alternatively install monitoring equipment in your premises.
2. Write to the person causing the disturbance asking that they reduce the noise.
If after witnessing the noise we are satisfied that a nuisance is occurring, we will serve an Abatement Notice on the person(s) causing the nuisance.
Failure to comply with the notice will normally result in us obtaining a warrant and seizing music equipment from the premises and/or prosecution.
If you require help with something in this section, please contact us.