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We offer a pest control service for problems inside a residential property.
For problems outside a property (e.g. garden, shed, detached garage), we recommend using an accredited, professional pest controller who is CRRU or wildlife aware accredited.
For pest controllers near you visit the British Pest Control Association - find a pest controller.
Please note: this is a free service in high demand. During busy periods, you may have to wait for the first appointment available. Private pest control agencies are available.
If you have a problem with a different type of pest, please see the British Pest Control Association.
The British Pest Control Association has lots of information around the different sorts of pest issues you may experience. You can also search for pest control specialists in your local area.
To report a pest control issue inside a residential property, you will need to book an appointment through our report a pest control issue form.
Appointments can be made for a pest control officer to arrive between the following hours Monday to Friday:
8.30am – 12.30pm
12.30pm – 4pm
We only treat pests on commercial or industrial premises for businesses and organisations that have a contract with us.
All other businesses will need to contact a commercial pest control service. To find a commercial pest control service near you visit the British Pest Control Association - find a pest controller.
If you require help with something in this section, please contact us.