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Our social media pages are monitored between 9am and 5pm Monday to Friday, (except bank holidays and public holidays).
If you contact us on either of these channels during these times we will try to reply as soon as possible.
We will always try to help, but unfortunately we are unable to formally act upon and respond to reports of problems such as missed rubbish collections or official complaints using Twitter or Facebook.
In these cases we will direct you to the correct form to complete on our website. This will ensure that the correct department receives your comment or complaint.
We post local news, events, services updates and other information.
We also want to hear from you. So, whether you want to talk to us about one of our services or tell us about living, working or visiting Preston, we welcome your comments and views at:
We use YouTube to share videos about the work we do, our people and events.
A number of our Councillors are active on Twitter, covering both local and national political news and updates.
To find out who your local ward councillor is please see Councillor search.
If you would like to follow or send an informal message or tweet to one of our councillors, please find their details below:
If you require help with something in this section, please contact us.