We're doing our best to support residents, businesses and communities impacted by the COVID-19 virus.
This includes partnering with community groups and organisations to provide food hubs, a sympathetic and flexible approach to council tax and debtors and support for businesses in the city.
Together we are actively monitoring the situation, responding to advice and implementing the necessary actions.
Please remember you can do most things through our website, including paying bills, reporting an issue or change in circumstance and applying for Council Tax support.
We appreciate your patience and support as we face this situation together.
The Harris, Town Hall Reception and Pavilion Café are now closed to the public until further notice.
Preston Markets continue to provide essential food stuffs and food to go with some traders offering delivery services.
Our traders are now operating reduced hours (8am - 2pm) to make sure they are able re-supply and fulfil home deliveries to vulnerable people.
If you are visiting the Markets please take all necessary precautions and keep a safe distance between you, fellow customers and traders.
Our crematorium and cemetery are still open and the team are working very hard. Our office is now closed to members of the public, but we are available by phone or email.
In line with Public Health England guidance we're introducing measures to delay the spread of the virus including limiting the number of people allowed to attend services and introducing changes to how our proceedings are conducted to protect everyone.
You can find out more information about these changes on our Cemetery and Crematorium web page.
We're working hard to ensure our waste and recycling collection services continue to operate as normal.
For general updates, advice and changes to our waste and recycling services during COVID-19 see waste and recycling - COVID-19 updates.
With more people parking at home there have been reports of refuse trucks being unable to access bins.
Please do what you can to help our teams get to your bin.
You can still report any missed collections via our website.
If you have symptoms of COVID-19, you must handle your waste and recycling differently.
For details see waste and recyling collections - residents with symptoms of COVID-19.
New bulky waste collections have been put on hold until further notice.
We're working hard to complete any existing jobs and hope that this won't cause too much of an impact.
Our skip hire service is suspended until further notice.
Our parks remain open, providing you with somewhere to get some fresh air and exercise. There is plenty of space for everyone, so please keep your distance when you are out and about.
However, in line with national guidance our play areas and communal sports facilities are now closed until further notice to help stop the spread of the virus. Please respect this and stay off all equipment.
During the current COVID-19 outbreak new legislation and guidance has been brought in to protect tenants and home owners facing eviction. For details see tenant and home owner notices and evictions during COVID-19.
Do you run a business in Preston? We have a dedicated page with information for businesses.
You can also find more information at HM Government business support page.
It is now a criminal offence for certain businesses and venues to be open.
You can also contact the Environmental Health team, on firstname.lastname@example.org or call 01772 906907.
For more information on if your workplace should be open and guidance on how to protect your employees, please visit our advice for employers and employees page.
The Government has released guidance for food businesses on coronavirus.
We understand that businesses may look to change their business model and diversify in order to maintain their business during this time.
If you are changing the way you operate your business, or just need clarification on food safety matters, please contact us so we can ensure you are doing this safely.
Email us at email@example.com or telephone 01772 906907