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If you require a new or replacement wheeled bin for your domestic property, you will be charged a £15 (including VAT) delivery charge.
The charge applies to all bins for general waste, garden waste or recycling.
The delivery charge is compulsory and a requested bin will be delivered to your home. You cannot collect these from Argyll Road depot.
A new, lost or stolen 360 litre bin (for larger households and where approved) will also incur a charge of £5 (including VAT). Where there is an exchange of a 240 litre to a 360 litre bin no charge will be made.
A charge will be made for all bins and will apply if they are lost or stolen or bins for new properties.
The charge is made for the delivery of the bin, not the sale of the bin. All charges will occur for all new property, lost, stolen or damaged bins. The exception being bins damaged by either our staff or vehicles as part of the collection process.
Please be aware the bin you receive may be a reconditioned used bin.
The charge applies to all households requesting a new or replacement container. A concessionary price of £11.20 (including VAT) will be offered to households in receipt of housing or council tax benefit.
Please note: If you are moving into a brand new property and you are the first occupier, please speak to the developer as they may pay for the bins for your property.
Please complete our new bin request payment form and your new bin will be delivered within 4 to 6 weeks of your request. Payment must be made at the time of request and bins will not be supplied prior to the receipt of payment.
You are advised to clearly and neatly mark the front of your bin with your address. Place the bin out for collection no sooner than the evening prior to collection day and to return the bin to your property as soon as possible after collection has taken place.
For flats, multi occupancy properties or where communal bins are provided, the residents or landlord will need to take a collective responsibility for the provision of the waste bins. The number of bins required will be assessed by a recycling officer and will be charged at a rate of £15 (including VAT) per container.
If you decline to pay for the supply of a wheeled bin you will be served with a Section 46 notice under the Environmental Protection Action 1990 and/or other relevant legislation.
The notice will require you to provide the necessary container for your waste and failure to comply may lead to a fixed penalty notice and/or prosecution.
Once a legal notice is served on a property collection of incorrectly presented waste (i.e. not in a suitable wheeled bin) will stop pending the supply of the necessary wheeled bin.
We will not empty resident-supplied bins which do not comply with our supply, design or safety requirements. Unsuitable bins may cause injury to staff and/or damage to the collection vehicle.
If you require help with something in this section, please contact us.