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We provide free confidential advice through telephone and appointment service only, offering in-depth advice on welfare benefits and debt, including:
You can make a welfare benefits appointment by:
You can make a Debt Advice appointment by:
Open - Monday to Friday 8.30am - 4.30pm. (4.00pm on Fridays)
Our customer service centre at Preston Town Hall is open 9am - 5pm Monday to Wednesday and Friday and 10am - 5pm on a Thursday.
When you arrive for your welfare benefits appointment, you must use the self-service monitor to check in.
All appeals and/or tribunals have been transferred to Blackburn due to the refurbishment of Preston Magistrates Courts.
Please note that Welfare Benefit advisers are unable to attend or represent clients at Blackburn, clients can:
The work is due to take place from 8 May 2017 for approximately 3 months.
We have ground floor access, disabled parking in Birley Street and we're a short walking distance from Preston Bus station.
If you require help with something in this section, please contact us.