Your cookie settings can be changed at any time through your browser settings. To find out more see our cookies page.
Sign up for a My Preston account to securely view your housing benefits account online. The quickest, easiest and smartest way to view your payment details.
The online revenues and benefits self-service systems will be upgraded to the latest release on Wednesday 11 October 2017.
Please note there will be some disruption to access whilst the upgrade is taking place. We apologise for any inconvenience caused.
Please note: this service is available 24 hours a day and updated regularly for up to date account information.
1. Register/login to My Preston account
2. Select ‘my council tax and benefits’ from ‘recommendations’
3. Choose ‘housing benefit’ from the services menu
4. Enter your Council Tax reference number, then complete the security questions to gain access to the service*
*Please note: if you do not answer the security questions successfully, you will be sent a PIN by post, which you will need to complete your registration.
If you have an account which was set up before we launched My Preston, you can still view your details through the old account checker login page.
However, we strongly recommend that you register for a My Preston account to view these details in future, as we will be phasing out the old login page over time. For the benefits of setting up a My Preston account, please see our My Preston account page.
You can also set up access to more than one account. These include:
Every effort has been made to ensure that the content of this website is accurate and up to date. However, we accept no responsibility for errors or omissions. This website is not designed to replace other services offered by us and the information here may not be as exhaustive or comprehensive as other records maintained by us.
If you require help with something in this section, please contact us.