Owner Occupiers who are able to repair and maintain their homes using their own resources but would like help in identifying problems and advice on appropriate repair solutions etc, may benefit from this free advisory service.

The basic elements of the service are as follows:

• Property condition inspection
• Identification of defects and causes
• Guidance on remedial/maintenance measures
• Advice on priorities
• Energy advice
• Access to a list of contractors who carry out remedial works
• Technical advice on DIY techniques
• Printed leaflets as appropriate
• An interim visit as required following exploratory work
   

Targeting the Service

Priority is currently being given to residents of the Inner East Preston area. However where there is genuine need, the service is available to any owner-occupiers throughout the City.

Feedback

Customer feedback is essential for ensuring the effectiveness of the service. After agreeing a suitable period we will give you a ring to ask how you went on and where appropriate we would also welcome the opportunity to revisit your property at a convenient time to view the effect of completed works/measures.