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Your benefit will usually start from the Monday after we receive your claim form. It is important that you return your claim form to us as soon as possible as any delay may result in you losing benefit.


If we missed something or don't have an answer to your query, then please let us know by using the Ask a question box. We'll do our best to help you. Alternatively, if you need a quick answer you can email us or telephone us using the details listed in the contacts box.

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