How to make a complaint

The authority will accept complaints by letter, telephone or e-mail. It is important when making a complaint by way of a telephone call or e-mail to be able to provide an accurate location at which the breach is believed to be taking place and also provide as much detailed information as possible in relation to the breach. Complainant contact details are also required to convey information on progress in the case.

Once the complaint has been logged, a site visit conducted and a decision made that a breach has taken place, complainants may be requested to provide further information in relation to the continued breach, for example, information in relation to times and dates of further activity at the site, the presence of any vehicles etc.

Useful Information

Correspondence for Preston City Council should be sent to:

Development Management
(Enforcement)
Environment Directorate
Lancastria House
77-79 Lancaster Road
Preston
PR1 2RH

Telephone numbers: 01772 906557 or 01772 906586

E-mail devcon@preston.gov.uk

Date Updated: 04/03/10