Complaints

Preston City Council is committed to providing best value and the best possible level of service to its customers. We would like to know what people think about our services. If you wish to either make comments on our services, pass on a compliment or make a complaint, then please download our complaints procedure from quick links opposite.

You can also make a complaint, comment or compliment with our easy to complete on-line form.

Contacts

Contact Preston City Council with your complaint or compliment:

Email:

info@preston.gov.uk

Address:

Preston City Council, Town Hall, Preston PR1 2RL

Phone:

01772 906000

Fax:

01772 906195

The Ombudsman for Local Government can be contacted at:

LGO Advice Team – Monday to Friday 8.30 am to 5pm

Telephone:

0845 602 1983 or 024 7682 1960

Email:

advice@lgo.org.uk

Web:

www.lgo.org.uk

Text:

0762 480 4323

Address:

Local Government Ombudsman, PO Box 4771 Coventry CV4 0EH

Downloads

• A Guide on How to Make Complaints About the Council (PDF 326K)

To view and print PDF files, you must have the free Adobe Acrobat Reader installed.