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We carry out compliance visits to check for compliance with pubs and clubs premises licence and club certificate conditions.
Although many licences contain similar conditions some licences vary slightly.
You can check the specific requirements of your licence in our Public Registers.
During our visits, we will check for the following:
Failure to produce a copy of the premises licence to authorised officers or a Police Constable for examination is an offence.
The licensee must ensure that the full summary of the premises licence (often 3 or 4 pages), or a certified copy, is displayed in a prominent position in the premises. Failure to do so is an offence.
If the licensee or the designated premises supervisor (DPS) have their changed address, then we must be notified, failure to do so is an offence.
To change licensee or DPS name or address see GOV.UK - change of name or address – premises licence holder or DPS form.
Please note: this form should only be used in circumstances where it is the same person or company but with a different name (e.g. name changed by marriage).
It is a mandatory condition of the premises licence that ‘every retail sale or supply of alcohol made under the premises licence must be made or authorised by a person who holds a personal licence.
Failure to ensure that employees are properly authorised to serve alcohol is a breach of the licence conditions.
Whilst authorisation can be verbal, it is often difficult for personal licence holders and employees to know when a verbal authorisation was given and prove the fact in Court. Both the personal licence holder and employee may need to accurately recall the date and time of the authorisation.
It is strongly recommended that the DPS or other personal licence holder (that works at the premises) gives written authorisation to sell alcohol to all relevant employees.
An example 'authorisation for the sale of alcohol form' can be found in the documents section.
It is a mandatory condition of licence that either a written check 21 policy or written check 25 policy shall be in place. Signs promoting the policy must be displayed at entrances and the alcohol sales areas (e.g. the bar).
It is good practice to ensure that all employees who are authorised to supply alcohol know where the policy is kept.
An example 'Check 21/25 Policy's' and an example 'Check 21/25 Posters' are available in our documents section.
Typical conditions state that the CCTV system must:
Please note: Anyone operating a public CCTV system must ensure that they Register with the Information Commissioners Office.
The premises must make available in written form a menu or price list including:
The following additional conditions may appear on many (but not all) premises licences:
Many premises licences, especially for those with nearby residential properties, have a condition that requires signs to be displayed asking customers to leave quietly.
An example ‘please leave quietly sign’ can be found in the documents section.
Many premises are required to keep an incident book. This allows you to record incidents involving violence and anti-social behaviour, as well as people being asked to leave or refused entry to licensed premises.
An example 'Premises Licence Incident Book forms' can be found in the documents section.
During compliance visits the following other checks may be carried out:
For information on what happens after a visit see compliance visits - licensed premises.
If you require help with something in this section, please contact us.